Student Complaints

While Vedere University is dedicated to delivering exceptional services to students, we acknowledge that complaints may still arise. As a result, we have established a structured procedure to address student complaints effectively. This process aims to provide students with a platform to raise concerns regarding Vedere University services, leading to thorough investigation and dialogue for a satisfactory resolution within a reasonable timeframe, while respecting principles of natural justice.

To facilitate prompt resolution of issues, we have implemented various feedback channels for students to address their concerns. We also encourage students to first address concerns informally with the Program Team before resorting to a formal complaint process.

At Vedere University, all complaints are treated with the utmost seriousness. Students can rest assured that lodging a bona fide complaint will not result in any form of disadvantage. However, it is essential to note that making a baseless, malicious, or frivolous complaint may be considered a violation of the student’s obligations to Vedere University and could lead to disciplinary action sanctioned under the Student Disciplinary Policy.